Resolved -
This incident has been resolved.
Nov 21, 15:01 AEDT
Monitoring -
We’ve been closely monitoring intermittent connectivity disruptions impacting some EV chargers. Most chargers are stable again and are available for drivers to use, but reconnection delays mean others stations remain offline. Please try rebooting any offline stations in the case that the EV charger is not automatically reconnecting. The Chargefox app and Chargefox site host portal will display those stations that are currently offline.
Nov 5, 14:51 AEDT
Identified -
We have identified network issues impacting some chargers on our network and will continue working with the 3rd party until the issue is resolved.
Nov 5, 11:24 AEDT
Investigating -
We are currently investigating an issue impacting some chargers on the network. We are conducting further investigation and will provide more information as it becomes available.
Nov 5, 10:04 AEDT